The Digital Airport Index is an objective study that was initiated in 2016 through collecting data about more than 50 European airports. The results have shown the maturity level of digital integration at these airports. With the presentation of the Index, Mijksenaar’s intention is to create seamless experiences for passengers at airports worldwide.

After the successful launch of the Digital Airport Index Europe in March, ’17, Mijksenaar launched the North America and Latin America Index in January ’18. In March ’18 the 2017 Digital Airport Index is completed with the launch of Asia, Africa, and Oceania.

The Index compares and rates the digital customer journey on: connectivity, communication, consistency and commerce. A detailed report about a region or specific airport can be requested on the specific region pages.

The Digital Airport Index is an objective study that was initiated in 2016 through collecting data about more than 50 European airports. The results have shown the maturity level of digital integration at these airports. With the presentation of the Index, Mijksenaar’s intention is to create seamless experiences for passengers at airports worldwide.

After the successful launch of the Digital Airport Index Europe in March, ’17, Mijksenaar launched the North America and Latin America Index in January ’18. In March ’18 the 2017 Digital Airport Index is completed with the launch of Asia, Africa, and Oceania.

The Index compares and rates the digital customer journey on: connectivity, communication, consistency and commerce. A detailed report about a region or specific airport can be requested on the specific region pages.

    

    

    

“We think an airport’s proper digital presence is equally important as clean restroom facilities at airports. Look at it as a basic necessity, if these are not in order people will notice. They will experience a broken link in their journey.”

– Herbert Seevinck, CEO of Mijksenaar


“We think an airport’s proper digital presence is equally important as clean restroom facilities at airports. Look at it as a basic necessity, if these are not in order people will notice. They will experience a broken link in their journey.”

– Herbert Seevinck, CEO of Mijksenaar

Contact

Amsterdam

+31 20 691 47 29
office@mijksenaar.com
www.mijksenaar.com


Anne Frankstraat 31
1018 DM
The Netherlands

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106 W 32nd Street, Suite 111
New York, NY 10001
United States
 

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